To ensure that the response to your initial problem is known, appreciated by all, and sustainable, it is crucial to involve all teams in the reflection and solution identification process.
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At setec opency, we are convinced that Lean Management is a cross-functional philosophy applicable to all services. Every company faces internal organizational challenges : planning, workload management, resource allocation, etc. Our experts will guide you towards continuous improvement of your processes by designing visual management tailored to your teams, implementing problem-solving methodologies, and standardizing best practices.
Implementing and Sustaining the Approach Over Time
Initial Assessment
setec opency provides its partners with an external, independent, and expert perspective to highlight inefficiencies and quantify non-value-added elements by identifying waste, dysfunctions, and opportunities for improvement.
Through a precise diagnosis and a collaborative strategy with management, the approach is to progress in incremental steps, making the overall project organization more stable, robust, and fluid. This pursuit of continuous improvement elevates the company’s culture and practices.
On-Demand Audits
In organizations where the Lean approach has lost momentum or is not delivering the expected results, our experts conduct audits to identify the underlying causes, correct course, and revitalize the approach.
Initiation of Transformation, Continuous Improvement, or Simplification Support
Following our immersion on-site and within your services, we are able to understand the nuances of your needs, challenge them with quantitative data, and refine them collaboratively.
Together, we will synthesize the Lean support framework document, which includes:
- The statement of the opportunity or core issue driving the support
- Key performance indicators and targets (“Success criteria…” vs. current situation)
- The scope of the project
- The expected outcomes following the support
- The selection of participants and organizers to be involved, along with their availability
- The implementation timeline
setec opency Trains You in Lean Management
Throughout this sustainable transformation process within your teams, our clients can rely on setec opency for :
- A brief methodological support session with one of your managers or change leaders to challenge them on their specific operational issues, guide them in stepping back to identify the root causes of their problems, and advise them on the application of a specific Lean tool.
- More comprehensive support in co-designing a collaborative workshop, including its preparation, modeling, sharing of experiences, and animation advice.
- On-site support for an executive or change leader during a learning site tour (Gemba Walk in Lean methodology) to understand the real issues on the ground, identify gaps, and recognize best practices. This helps to fuel continuous improvement discussions from where value is created.
To address your needs effectively and ensure a sustainable solution, it is essential to involve all teams in the reflection and solution identification process.
To achieve this, setec opency offers specialized support for co-design, preparation, and co-facilitation with a variety of methods and tools, including :
- Visual Team Management : Implementing visual management techniques to enhance team collaboration and communication.
- Strategic Control Room : Setting up a strategic control room for executive committees or steering committees.
- Problem-Solving Workshops : Transitioning from a reactive “corrective” culture to a more proactive “preventive” approach using tools like value-added/non-value-added analysis (VA/NVA), KPIs, issue/feasibility matrices, QQOQCCP (5 Whys), Ishikawa diagrams, PDCA, A3 Method, DMAIC, etc.
- Action-Training Workshops : Conducting continuous improvement workshops that may include serious games, addressing irritants, SWOT analysis, identifying quick wins, long-term and medium-term collaborative planning, etc.
- Process Reengineering Workshops : Analyzing and reengineering operational or cross-functional processes using tools such as FIPOC matrix, Value Stream Mapping (VSM), Swimlane diagrams, A3 Method, RACI matrix, etc.
The Digitalization of Our Practices
Digitalizing Lean practices allows for deeper insights and improved precision, ensuring tasks are completed correctly the first time within the allotted time. Here’s how digitalization enhances Lean practices
Lean is traditionally applied in-person using physical tools, which fosters collaborative use.
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- However, for project phases like design, remote work becomes necessary as stakeholders may be scattered across the country or globally. In complex construction projects, the volume of information exchanged during coordination meetings can be overwhelming, making it challenging to consolidate and make this information continuously accessible to all.
- At setec opency, we sought the best way to digitalize this practice while maintaining the Lean philosophy and its collaborative nature. Established in 2020, we partnered with the Canadian startup Nialli, which develops collaborative planning software. The days of handling physical materials during meetings, using illegible and peeling post-its, manual task tracking, calculating indicators, and time-consuming post-meeting reports are over. The challenges of knowing the on-site schedule have also been addressed.
- During construction phases, paper-based tools are replaced by large multi-touch screens where post-its are digital. The Lean meeting format remains the same, task qualifications are as straightforward (name, duration, resources, constraints, etc.), and links can be created between digital post-its. Task tracking is done in real-time using digital shortcuts, automatically updating indicators. The entire project history is accessible at any time.
- In the design or execution phases, whether stakeholders are gathered in a project area or participating remotely via video conferencing, the principle remains the same. Each user can actively engage and plan their tasks in relation to others directly on the touch screen or their computer.
Want to learn more? Contact us !
Want to learn more? Contact us !
Our References in Lean Management
Lean Management Awareness
Following the recruitment of a Lean Manager, IGN successfully experimented with internal process improvement initiatives.
Lean Management Support
Supporting setec as management through the implementation of a unifying lean approach.